Privacy Policy

As of October 24, 2023

1. Definition of Policy

1.1 The following Privacy Policy is adopted by Sighums (“We”, “Us”, or “Sighums”) in regard to the use of the Sighums IoT Platform, including the Altrotemp monitoring services and related web pages (the “Service”). This Privacy Policy applies to information collected through the Service, including the domain at.sighums.com and any associated application login. 1.2 It is your responsibility to review this Privacy Policy periodically. Your continued use of the Service after any changes signifies your acceptance of the updated terms.

2. Collection of Information

2.1 To access the Service, you must provide certain personal information. We collect personally identifiable information (PII) that you voluntarily provide, such as your name, email address, and telephone number. Non-personally identifiable information (non-PII), such as browser type, operating system, and region, may also be collected automatically to improve service delivery. 2.2 We may collect:

• Name, email address, and contact details.
• Company name and professional role.
• Billing details for professional or premium accounts.
• Content and data provided through our monitoring products (e.g., temperature and humidity data from Altrotemp devices).
• Information provided through our support channels when reporting a technical issue.

2.3 We use internal tracking tools to analyze user interaction and improve security. This data is processed in-house and is not shared with third-party data analytics providers. 2.4 IoT Device Data: The Service collects data from specific technical equipment (IoT Devices) for remote monitoring and control. By using the Service, you represent that you have the legal right to collect this data from your end-users.

3. Purpose and Use

3.1 Sighums uses your information to:

• Provide and maintain the monitoring Service.
• Manage your account and provide customer support.
• Perform statistical analysis of service usage.
• Send technical updates, security alerts, and administrative messages.
• Process billing and payments.

4. Disclosure and Data Sharing

4.1 We do not sell, share, or rent your personal information to third parties for marketing purposes. 4.2 We may disclose information if required by law (subpoena or court order) or to protect the safety and integrity of our Service. 4.3 OAuth2 Services: When you choose to log in via Google or other third-party providers, we only access the information strictly necessary for authentication (such as your email and basic profile info) as authorized by your provider settings.

5. Third-Party Links

5.1 Our Service may contain links to third-party websites (such as the Altrotemp landing page). We are not responsible for the privacy practices of these external sites.

6. Security

6.1 We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure.

7. Data Deletion and Unsubscribe

7.1 You may opt-out of our newsletters at any time using the “unsubscribe” link. 7.2 Users have the right to delete their account and all associated personal data through the User Profile page within the platform. Please note that some information may be retained for legal or billing record-keeping purposes.